Instructions:
Turn on the device/node by plugging in the battery.
Wait until the “Signal Strength > 20” test passes.
If possible, we may need to move the node to a different place
If the test fails, please follow below-mentioned troubleshooting steps
Follow this link for more details of troubleshooting guide: Installation app - Troubleshooting guide
Install the node vertically not horizontally
Vertical Orientation
Horizontal Orientation
2. For Occupancy sensors: Location of the antenna is where the 3 cut is(need to open the cover to see it). Same as the below picture
There are 3 ways to close the cover. Suppose the signal strength is bad. Open and close the lid in different ways.
3. For Emon: If it's inside the DB box (metal box), we might get a worse signal.
4. For Daikin: We should not install inside the wall also; install vertically, not horizontally.
If the signal quality is not passed, the rest may not work.
Troubleshooting Steps (for SensorFlow):
Make sure we follow the above-mentioned steps
Follow the manual Signal strength issue - Troubleshoot (Node and Compressor)
No gateway restart unless coordinated that everyone is outside the rooms
When to Replace a Node:
Put the battery on- Node should come online and join in 15-20 seconds, otherwise, it has an issue.
Do the following steps:
A. Unmap and remap the node (Wait for 15 seconds)
B. Take the battery out and reinsert it (Wait for 15 seconds to join)
C. Still not joining? Replace it. Follow this link: How to Replace
Sequence of the Installation:
Install Thermostat first → Do the 27-degree test.
Install Occupancy /Door sensors → Do the test.