Instructions:
Make sure the occupancy sensor and thermostat are ON.
Make sure all doors are closed
The aircon should be on.
Cover the occupancy sensor for about 15-20 seconds.
Make sure the occupancy sensor sees us when switching the Aircon on.
Wait for the test “Room is unoccupied, is automation registered?” to pass on the dashboard.
If the test fails, follow the below-mentioned steps.
Troubleshooting Steps (for Contractor):
If we have installed the Thermostat at first, this test will pass automatically.
Restart the Node and try again.
Try 3 times at least.
If still facing the issue, reset the node and try again. - Follow this link, on how to reset nodes. How to reset
If the issue still persists replace the node with a new one.
No gateway restart unless coordinated that everyone is outside the rooms.
When to Replace a Node:
Put the battery on- Node should come online and join in 15-20 seconds, otherwise, it has an issue.
Do the following steps:
A. Unmap and remap the node (Wait for 15 seconds)
B. Take the battery out and reinsert it (Wait for 15 seconds to join)
C. Still not joining? Replace it. Follow this link: How to Replace
Troubleshooting Steps (for SensorFlow):
We may refer HOI trend to check the automation.
The Sequence of the Installation:
Install Thermostat first → Do the degree test.
Install Occupancy /Door sensors → Do the test.