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Support Manual for Contractors: Installation App V2

This guide is a walk through using the new Installation App V2.0, ensuring a smooth and efficient installation process.

Written by Soumya Sarkar

➡️ Follow this link for a video tutorial: Understanding the New Installation (V2.0) Mode
⬇️ Here is a step-by-step guide:

Step 1: Setup Installer App V2 Account

  • Click on the "Set Password" link in the email you received.

  • Enter your chosen password.

  • Go to the SensorFlow Dashboard and log in.

Step 2: Logging in as 'Installer' on the Dashboard

  • Access the SensorFlow Dashboard and log in. If you are not logged in, you will be directed to the login page.

  • After logging in, a list of assigned locations will be visible.

  • Use the search bar to locate your installation site. If not found, contact the Installer Manager.

  • Click the "Work Info" “Enter” button to enter the location.

  • Choose "Rework" for properties that require reworking. This applies to properties that we are ‘reworking’, meaning we need to continue with the old process.

Installation App V1: Refer to this for the Support Manual for the previous Installation App version.

Step 3: New Property Installation

  • Click "Installation Jobs" and then "Claim Key" to secure the room for your work. You can claim multiple rooms.

  • Use the "Assigned to Me" option to review your assigned rooms.

  • "Unclaim" any room you won't work on.

  • Click "Work Info" for job details.

  • Start work by clicking "Enter" and view available tasks in the room.

  • To install an Aircon, click "Install Aircon on ACIR" and map the node. (The screenshot below displays a particular room that needs Aircon Installation)

  • Mark (✅) the room as done after mapping. Do this to ALL the nodes that have been successfully installed.

  • Install all nodes in their final locations and click "Test Function"


🚨 Please remember that pressing the "Enter" key will not initiate the installation mode as it used to. To activate the installation mode, you need to click on the "Test Function" button (as shown in the screenshot above).

Summary: Here's the precise sequence of steps that constitute the correct course of action:

A. Begin by pressing "Enter" to enter the room.

B. Proceed to map all the nodes without inserting the batteries.

C. Install all the nodes in the room at their final locations.

D. Finally, initiate the "Test Function."

E. Then install the batteries.

F. Run all the tests

Following these steps in this specific order will ensure an effective and efficient installation process.

For Multiple Autosets:

  • Installation mode is autoset-based. Tabs appear for each auto set, follow the procedure for each.

Set a room to "Do Not Disturb" mode:

  • Click "Do Not Disturb" and enter a comment. The room will display as "Revisit Required."

  • The ‘Tests’ will show like the below screenshot:


Contact technical support:

  • Use the ‘Help’ option (message icon).

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